Live Chat (Free)

It should be your first choice to contact us, and it's very easy to use, just click "Let's chat?" on the bottom right corner of any our webpage.
Email Support (Free)

Please tell us the bugs, your suggestions, questions and comments about our products and their websites, documents according to the following email addresses.
  • Technical Support
    Nosa Lee, support[at]
  • Sales
    Qiulin, sales[at]
  • Website Administrator
    Jack Chou, WebAdmin[at]

# Note

  • We only accept English emails.
  • Your emails will be replied within two working days.
  • Sometimes, you cannot get technical support or get your license key by email.
    If you encounter such a situation, please don't worry. There is only ONE reason this will happen:
    We cannot receive your emails or you cannot receive our emails (spammed or rejected).
    So, if you encounter such embarrassment, please don't hesitate to request support by using other email addresses until you get it.
    Although this probability is small, but you still have to pay more attention about this situation.
Remote Support (Fee-based)

When you cannot properly use our software products (even have read the documentations), or cannot solve the problems by yourself (even used the free email support), it's time to use our remote support service. It's a real-time and hand-to-hand service, your problems can be solved soon by our support team.
Detail Know More Detail
Retrieve License Key (Free)

Lost the license key? Don't worry. It's FREE to get it again! Just provide your email address to retrieve it.

1 by 1 Multithreaded Emailer Auto Mail Sender™ Standard Edition Auto Mail Sender™ Birthday Edition Auto Mail Sender™ File Edition


For Email Checker Pro, please fill the following information and send them to support[at]

# Note

  • The email address should be the order email address.
  • Please allow about several minutes for the email to arrive your inbox.
  • Please check the spam folder in case the email is filtered as spam.
  • If you try this self-service with no luck, please contact us with the necessary information (such as product name, order ID, your name, address, phone No. and other useful information) to request your license key.
Customize Software

If you have some special requirements about our software products, even any other software requirement, please contact me at support[at], we can customize it for you. In this case, we will charge you US $65/working hour except the software license fee.
2015 Holiday Notice

During the holidays, in addition to email support all business will operate as usual.
That is, you can use our products, visit our websites and blogs, place your orders and retrieve your license keys as usual, but your support request emails may not be replied in time.

The following is a list of 2015 holidays, for your reference.
  • New Year's Day: Jan 01 - Jan 03.
  • Traditional New Year: Feb 18 - Feb 24.
  • Ching Ming Festival: Apr 04 - Apr 06.
  • Labor Day: May 01 - May 03.
  • Dragon Boat Festival: Jun 20 - Jun 22.
  • Mid-Autumn Festival: Sep 26 - Sep 27.
  • National Day: Oct 01 - Oct 07.