Don't hesitate to tell us if you need any help.
>> Email Support (Free)Please tell us the bugs, your suggestions, questions and comments about our products and their websites, documents according to the following email addresses.
Nosa Lee, support[at]AutoMailSender.com, Blog: Seek The Sun Slowly
Linger Dong, sales[at]AutoMailSender.com
Jack Chou, WebAdmin[at]AutoMailSender.com
- We only accept English emails.
- Your emails will be replied within two working days.
Sometimes, you cannot get technical support or get your license key by email.
If you encounter such a situation, please don’t worry. There is only ONE reason this will happen:
We cannot receive your emails or you cannot receive our emails (spammed or rejected).
So, if you encounter such embarrassment, please don't hesitate to request support by using other email addresses until you get it.
Although this probability is small, but you still have to pay more attention about this situation.
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>> Retrieve License Key (Free)Lost the license key? Don't worry. It's FREE to get it again! Just provide your email address to retrieve it.
For Email Checker Pro, please fill the following information and send them to support[at]AutoMailSender.com
- The email address should be the order email address.
- Please allow about several minutes for the email to arrive your inbox.
- Please check the spam folder in case the email is filtered as spam.
- If you try this self-service with no luck, please contact us with the necessary information (such as product name, order ID, your name, address, phone No. and other useful information) to request your license key.
>> 2014 Holiday NoticeDuring the holidays, in addition to email support all business will operate as usual.
That is, you can use our products, visit our websites and blogs, place your orders and retrieve your license keys as usual, but your support request emails may not be replied in time.
The following is a list of 2014 holidays, for your reference.
New Year's Day: Jan 01 - Jan 03.
Traditional New Year: Jan 30 - Feb 05.
Ching Ming Festival: Apr 04 - Apr 06.
Labor Day: May 01 - May 03.
Dragon Boat Festival: May 31 - Jun 02.
Mid-Autumn Festival: Sep 06 - Sep 08.
National Day: Oct 01 - Oct 07.